...never ends. So, thinking everything is okay with this stupid credit card, I log on this morning and see a charge to Stone’s Gas Station for $99.92. I call BOA and after being transferred three times then hung up on, calling back and being transferred again, I have to wait for paperwork, which will take 7-10 days…, business days, to make a claim even though THEY caught it and THEY told me they stopped it and then it still showed up. So here goes the fun fun fun of not having to pay for someone else’s gas. I love BOA! Not to mention they asked me like 5 times for my credit card number in which I replied, "I don't know my credit card number. You cancelled my card and told me this charge would not go through. I haven't received the new card that you've said you sent." Grrr....here starts the headache.
Plus I think the credit card thief stole 4 Pyrex dishes from me house!!! Come on people...give me a break!!!
5 comments :
oh man what a nightmare. I have been there and it is NOT fun. I'm so sorry you have to deal with this. I would document everything, every time you call them who you talk to etc in case you need it laters. Good luck bleh
Ugh, what a hassle! I hope it all works out in the end!
Oh how annoying!!!!! You would think that would be a no brainer for them. I mean really.
That is really awful! I feel for you kiddo! BOA can be a PITA when you need something done PDQ... and I can't imagine being without my ATM card... The idjits there signed my 80 year old dad up for credit protection for $15 a month without his consent and then was going to refuse to give him his money back when they couldn't prove that he had signed up. I bank there too, but I haven't encountered any issues as of yet, so I'm knocking hard on wood. I hope all your problems resolve quickly!
I am so sorry! There is nothing more frustrating than not getting resolutions.
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